FAQs
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We're happy to provide 100% refunds (not including shipping & handling) for unopened products.
If your products arrive with damaged parts, we will send you replacements free of charge.
If you want to return an unopened product or have a damaged part, reach out to us on the contact page.
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Most orders leave our warehouses within 48 hours and arrive at doorsteps within 3-5 business days in the US. In some cases, orders can take longer to arrive based on carrier congestion and shipping location.
All orders should receive an email shipment confirmation and tracking info when the order is shipped, sent to the email entered during checkout.
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Currently we do not have any FLGS partners lined up officially. You may run into us on some shelves, but right now you are already at the best spot to get Key & Griffin games.